Shipping & Returns.
We send your gift with the same care we put into choosing it. Every order is tracked from dispatch to your door — please allow 4–10 business days across AU & NZ.
Delivery Options
| Standard AU | 4–10 business days Complimentary · Our gift to you |
| New Zealand | 7–14 business days Complimentary · Our gift to you |
Orders are dispatched Monday – Friday. All orders are fully tracked — you’ll receive a tracking link by email once dispatched.
Quality Guarantee
Contact Us Immediately
Email concierge@thegifts4him.com.au with your order number and a photo of the issue. Our team responds within one business day.
We Review and Confirm
We'll assess the fault and confirm next steps — typically within 24 hours of receiving your message.
Replacement or Full Refund
We'll dispatch a replacement immediately, or process a full refund to your original payment method. Your choice.
Resolved Within 5 Business Days
From the moment you contact us, we aim to have your issue fully resolved within 5 business days.
Our returns policy covers items that arrive damaged, broken, or not functioning as expected. We stand fully behind the quality of everything we stock — if something isn’t right, we’ll make it right.
We’ve Got Answers.
Can I change my delivery address after ordering?
Contact us within 1 hour of placing your order and we’ll do our best to update the address before dispatch.
Do you ship internationally outside AU & NZ?
Not yet — we’re focused on delivering a perfect experience in Australia and New Zealand first. International shipping is coming in 2026.
What if my item arrives damaged?
If your order arrives damaged or with a fault, contact us immediately at concierge@thegifts4him.com.au with a photo. We will arrange a replacement or full refund — promptly and without question.
Can I return a gift I received?
Our returns policy covers items that arrive damaged or faulty. For other enquiries about a gift you’ve received, please reach out to our concierge team — we’ll do our best to help.
